TraderMade UK Sales Trainee


TraderMade UK Sales Trainee

Bromley

If you are relatively inexperienced in the world of financial sales but want to join this exciting and important part of the financial industry, and you are hungry enough to exceed targets, then this role is for you.

TraderMade (UK) is looking for a highly motivated Bromley based Sales Trainee.  We believe that successful sales people need to have a solid understanding of our operations, platforms and the sector in which our customers work.  Therefore, our Sales Trainees are given a thorough introduction to the TraderMade customer support processes, sales processes and of course the TraderMade product range.  

With high employee retention, TraderMade continually encourages the development of its people and encourage them to take on more challenges in the future. Progression into the central London based Sales Support team and eventually into an Account Manager/BDM role is possible for the most successful candidate.

Please note that relevant training will be provided in-house.  

Responsibilities & duties will include:

  • Monitoring the progress of outstanding Client issues, their prioritisation and escalation as appropriate through application of “Salesforce” CRM software
  • Conducting product demonstrations and providing training of TraderMade products to Clients through direct on-site and telephone contact
  • Communicating service trends to Sales and Product Development teams
  • Providing assistance in the installation process, setting up new users and resolving installation issues
  • Testing new product releases
  • Monitoring TraderMade social network venues and feeding back information to sales and support teams.
Qualifications/qualities sought:
 
  • Batchelors degree or equivalent experience is preferable.  If no degree then some concrete evidence of your capability to learn and work alone may be acceptable.
  • Language skills are beneficial.  To claim that you have a language skill, we would expect fluency and/or business level competency in that language.  German, Russian or other Eastern European languages are of particular interest.
  • Financial markets knowledge is desirable but not essential.
  • Experience in a commercial software application environment would be a great advantage.
  • Excellent communication and interpersonal skills are essential as the successful candidate will be required to deal with complex queries and issues on the company’s bespoke software on a daily basis.
  • The candidate should also possess excellent organisational skills.
  • Flexibility will be a key attribute as the nature of the role evolves as new versions of the technology are deployed.
  • Teamwork is important to TraderMade as staff are expected to pitch in and help each other to get
  • the job done.

Please submit your CV and a cover letter to sales@tradermade.com quoting "London Sales Trainee"